Return/Refund Policies

Returning Material

If you find that the material does not fit your needs contact us immediately. No returned merchandise will be accepted unless our web administrator has been given prior authorization. All postal or shipping charges must be pre-paid by the purchaser and are not refundable. Material must be returned in original cartons or in an acceptable shipping manner to avoid damage. All returned materials are subject to a minimum 30% restocking charge. Any dispute will be settled only by Arizona law in Maricopa County, Arizona.

Regarding Damages or shortages

Your merchandise was received via carrier in good condition, so any damages or shortages are the responsibility of the carrier; therefore, note the following points:
1. Please inspect your package carefully upon arrival. Look for any apparent damage and also see if the number of pieces matches the total as listed on the packing slip.
2. Any damage or shortages must be noted in detail on all copies of the packing slip and signed before returning. Sign the packing slip with these notations being made, as they are absolutely necessary in order for you to file your claim.
3. If someone other than you is going to receive your package, be sure that they are aware of this procedure.